Sunday, March 12, 2017

Howmay types of users we have in ServiceNow?

We have 3 types of users in SNOW

1. ESS Users: Employee Self Service Users
2. ITIL Users
3. Administrators

How to change the branding in Servicenow

Log on to the ServiceNow instance as the administrator and create the updateset as required to capture the changes

Navigate to System Properties -> My Company and update the Banner Image which is highlighted as below